#1. Don’t Assume It Is Okay – It May Not Be!
Treat each home visit like it was your first. Always ask. Don’t assume it is okay to start walking and looking around the apartment. “Is it okay if I check your smoke detector now?” Etienne suggests.
#2. Cellphone Use.
Cellphone are useful, but treat a home visit like a professional office visit. How would you feel if your doctor was chatting on his cellphone while you were in the room? “The time belongs to the client,” Etienne reminds. Turn the cellphone off or on silent to avoid interruptions.
#3. Be Mindful of Your Trash.
Always be mindful of what you bring into the home visit and make sure you clean up after yourself. Take your trash with you.
#4. Remember: The Client’s Home is Not a Restaurant.
Do not eat the client’s food. You are visiting to provide a service that you are being paid for. Remember clients receive a fixed income and the food is expected to last for the entire month. “Eat at a restaurant. Bring your own food or plan to go hungry.” Etienne says.
#5. Babysitter Cancelled
No matter how cute she or he is do not bring your child to a client’s home. Your client may not say anything to you, but they will tell your employer. Save yourself the embarrassment. Save your job. Stay home with your child. “Call the client to reschedule or have the office find a replacement staff,” Etienne says.